My Passport Essential SE software update for Mac users



WD SmartWare update highlights:

Mac release 1.3.6(updated 11/25/2013)
  • Fixed an issue related to reports of some customers, under certain conditions, experiencing data loss when updating to Apple's OS X Mavericks (10.9).

    For more information on this issue, please click here.

    *Please note that if you have a previous version of WD Drive Manager installed on your computer, this software package will automatically uninstall the old version and install a new version.

View the release notes for complete update information.


There are two steps to this update. You'll find detailed instructions below.

Step 1: Update the drive firmware (recommended)

Step 2: Update the WD SmartWare software.


IMPORTANT: The following precautions should be taken before installing the firmware update.

  • Before updating the firmware on your drive, make sure you have a copy of all the data on your drive stored on a separate device.
  • An available USB port on your computer is required. Your drive MUST be connected to your computer through the USB port to update the firmware.
  • If you are using a laptop, please make sure the battery is sufficiently charged
  • During the firmware update, DO NOT disconnect or disrupt the power to the drive.
  • All AntiVirus software MUST be disabled.
  • All Anti-Spyware software MUST be disabled.
  • ANY and ALL programs that would require drive access during the update MUST be disabled .
  • An internet connection is required to install the firmware update.

Step 1:Update the Drive Firmware (last updated 9/24/2014)

  1. Disconnect all other external drives from the computer except one My Book or My Passport.
  2. Download WDFirmwareUpdater.zip to your desktop.


  3. Extract the file using an extraction utility.
  4. Once extracted, double-click on the file named WDFirmwareUpdater.
  5. Click "Continue."
  6. Click "Accept" on EULA.
  7. Please wait a few minutes until the required update modules are downloaded.
  8. If the drive displayed is the correct drive, click "Continue."
  9. Please wait a few minutes while your drives firmware is updated.
  10. Click "Exit."
  11. Please remove the USB and power cable. Wait 10 seconds and then connect the power cable and USB cable.
  12. Reboot your computer.

Note: If WD SmartWare is no longer available on the drive, refer to our Knowledge Base Answer ID # 5419.




Related Links
Firmware Update

WD SmartWare Update