October 26, 2011
Dear valued customers:
October’s torrential flooding in Thailand has claimed hundreds of lives, displaced hundreds of thousands of residents and directly and indirectly impacted thousands of businesses. With more than 37,000 employees and manufacturing operations in Thailand, Western Digital's business is one of those.
The human toll from the flooding is the greatest tragedy. Our highest priority is the well-being of our employees. We are relieved to tell you that all WD employees in Thailand are safe, although many of their lives have been severely impacted. Extensive efforts are underway to provide them with the assistance they need during this difficult time.
WD is deeply embedded in the Thai community and we are profoundly concerned for those who have been affected by the flooding. For the Thai people, family members have been lost, lives uprooted and homes destroyed. Many have been left without food and shelter. You can help.
WD, through the WD Foundation, is making significant contributions and matching donations by its employees on a one-to-one basis to support the recovery effort. We’ve identified the Thai Red Cross Society as the most effective means of distributing aid where it’s most needed.
Please consider contributing what you can to help the Thai people receive basic living necessities, rebuild their lives and restore their communities: click on the Donate Online button at the Thai Red Cross Society web site.
In mid-October, to protect our employees and our equipment and facilities, we temporarily suspended production at our two factories in Thailand, which have been inundated by floodwater. In addition, many of our component suppliers have been impacted, leaving material for hard drive production considerably constrained. We are working with suppliers to assess the extent of their impact and help devise short- and long-term solutions. This is a complex and dynamic challenge that will require extensive rebuilding for the Thai people and government, and present unprecedented obstacles to the hard drive industry for multiple quarters.
At WD we are passionate, dedicated people and are doing everything we can to minimize any disruptions in our service or delivery of our products. We ask that you, as a WD customer, remain patient with us for the next few quarters.
President and Chief Executive Officer